Information pursuant to EU Regulation 2016/679 ("GDPR")
When you use our services, you accept that our company collects some of your personal data.
Below you will find what data we collect, why and how we use them.
We treat two types of data: the data provided by the user and the data we collect automatically
DATA SUPPLIED BY USER
If you are a private:
when you register yourself we ask you to provide us with some data that you need for using our services and that we need for managing orders.
These are, for example:
As part of using of this service, you can use “Comments”, “Messages” and “Chat” functions to communicate with the other users or with our Customer Service respectively.
Third party data
If you give personal data of third party, you must be sure that these individuals have been adequately informed and have consented to the related processing in the manner described in this statement.
Data of minors 16 years
If you are under the age of 16, you cannot provide us with any personal data, nor can you register on Labelshop-europe.com, and in any case we do not assume any responsibility for any false statements that you provide.
In the case we notice the existence of untruthful declarations, we will proceed with the immediate cancellation of any personal data acquired.
If you are a professional or a company
When you create a professional account you are asked to provide us with some data:
DATA THAT WE COLLECT AUTOMATICALLY
We collect the following data through the services you use:
1. USE OF COLLECTED DATA
We use the data collected to offer you our service every day, to inform you about our commercial activities or to propose you a more personalized service in line with your interests.
1.1. To guarantee you the access to our services and improve their delivery
We use your data to guarantee you the access to our service and their delivery, including:
These treatments are necessary at Labelshop to properly deliver the services to the users who register.
We also use your data to improve and implement the service, through the following treatments:
These treatments are based on the legitimate interest of the Data Controller (point 3.1) that can oppose at any time.
1.2. To inform you about our commercial activities
We use the data collected, if you have expressly provided your consent, to inform you about promotional activities that may interest you.
In particular, we use them for:
1.3. To offer you a personalized service
We process the data collected, if you have expressly provided your consent, to analyse your habits or consumption choices in order to propose an increasingly personalized service and in line with your interests and to improve our commercial offer. These analyses are not in any case related to an automated decision-making process.
2. PROVISION OF DATA
The provision of personal data is obligatory only for the processing necessary for the provision of services offered (any refusal makes it impossible to use the service); it is optional for promotional and profiling purposes and any refusal to give consent does not have negative consequences on the provision of the service offered on the website www.labelshop-europe.com and its applications.
3. SUBJECTS OF THE TREATMENT
3.1. Data controller
The data controller is DIMATICA s.r.l. in the person of its legal representative, with registered office in Palma Campania (NA), Via Trieste, 211 – VAT number 10209381218
The data controller uses the data processors to achieve the purposes specified in (Point 1) and the Data Protection Officer (DPO) to oversee the protection of personal data.
For each request related to your personal data, compare the next one (Point 3.2).
3.2. Data Protection Officer (DPO) and contact info
The responsible for the protection of personal data (Data Protection Officer) pursuant to art. 37 of the GDPR is Mr. Michele Dello Iacono.
We remind you that you can contact the DPO at any time and send any question or request concerning your personal data and the respect your privacy by writing to email@example.com.
3.3 Subjects to whom personal data may be disclosed
The data collected as part of the provision of the service may be communicated to:
Your personal data may be transferred outside the European Union to be processed by some of our service providers. In this case, we make sure that this transfer takes place in compliance with current legislation and that an adequate level of personal data protection is guaranteed based on an adequacy decision, on standard clauses defined by the European Commission or on Binding Corporate Rules.
Under no circumstances do we transfer or sell personal data to third party.
4. METHODS TO HAVE INFORMATION ABOUT DATA, CHANGE IT, DELETE IT OR HAVE A COPY
4.1. Access to personal data from your private area and revocation of consent (opt-out)
You can, at any time, view your personal data in your private area. Log in to your account and click on "My Personal Data" section.
Remember that you can revoke the consent you have provided at any time by accessing your reserved area and removing the related flag.
4.2. Export and cancellation of the processing of personal data
To export your personal data (takeout) or request cancellation, you can send a request to the email address firstname.lastname@example.org from the mailbox you registered with.
Your personal data will be exported within 30 days or, in case the export becomes particularly complex, within three months.
The cancellation will be carried out in the scheduled technical times and in accordance with the retention period specified in the following (Point 5)
4.3. Exercise of your rights
Any physical person who uses our service can:
We remind you that for any question or request concerning your personal data and the respect of your privacy you can write to the address email@example.com
5. METHODS AND TIMES OF CONSERVATION OF YOUR DATA
The retention of personal data will be in paper and/or electronic/informatics and for the time strictly necessary for the fulfilment of the purposes referred to in (Point 1), respecting your privacy and current regulations.
For purposes of analysis directed to the development and improvement of the service, the personal data of the user may be subject to a retention period of 36 months.
For direct marketing and profiling purposes we keep your data for a maximum period equal to that foreseen by the applicable legislation (respectively equal to 24 and 12 months).
Invoices, accounting documents and transaction data are stored for 11 years under the law (including tax obligations).
In the case of the exercise of the right to be forgotten through the request for explicit cancellation of personal data processed by the owner, we remind you that such data will be kept, in a protected form and with restricted access, only for purposes of ascertainment and repression of crimes, no more than 12 months from the date of the request and subsequently they will be securely deleted or anonymised irreversibly.
Finally, we remind you that for the same purposes, the data relating to electronic traffic, excluding the contents of communications, will be kept for a period of no more than 6 years from the date of communication, pursuant to art. 24 of the Law n. 167/2017, which implemented the EU Directive 2017/541 on anti-terrorism.
6. PROTECTION OF YOUR DATA
The data are collected by the subjects indicated at (Point 1), according to the indications of the relevant legislation, with particular regard to the security measures provided by the GDPR (Article 32) for their processing by means of IT, manual and automated tools and with logic strictly related to the purposes indicated in (Point 1) and in any case in such a way as to guarantee the security and confidentiality of the data.
In compliance with applicable regulations, a system of anti-spam verification on e-mail communications is active. The data entered may be verified for the sole purpose of identifying illegal activities or contents that do not comply with the General Conditions of the Service, but will not be processed or communicated for commercial or promotional purposes.
7. ADDITIONAL INFORMATIONS
7.1. Messages, Comments and Chat
The Messages and Chat functions are respectively aimed at an immediate communication between:
We reserve the right to exclude from the service Comments all those who do not observe the rules and/or do not respect the purposes defined for the use of the service, as well as all those who adopt incorrect and/or non-respectful behaviour.
We may ask you, the willingness to participate in surveys or to leave a comment aimed at the purpose of knowing your opinion and the degree of satisfaction with regard to the products and services provided. These surveys can be carried out directly by us or by external companies that perform these services.
Within the surveys you may be asked, optionally, to provide an e-mail address in order to receive news and information about our products or services.
We remind you that participation in surveys is completely optional and that you can always oppose to this treatment.
When you use Labelshop applications and services with active location tracking, we may collect and process information about your current (approximate) location. This data is processed anonymously, in a format that does not allow the user to be personally identified and it is used for the sole purpose of facilitating the use of some position-based service features. You can activate/deactivate location services at any time by accessing your browser and/or device settings as follows:
7.4. Search engine
The information relating to any comments posted on Labelshop will be visible in the searches made in the internal search engine and may be made available to third party search engines as it is allowed to index the contents by third party engines. In the event that the page related to the comment has already been removed from the site, it is possible that the cached copy will remain in the search results for a few days. The search results are not managed by Labelshop-europe.com, but the user can report the removal of the page and request the update of the cached copy directly to the third party search engine.
This information may be subject to change. If substantial changes are made to the use of data of the user by the Owner, the latter will notify the user by publishing them with the maximum evidence on their pages or through alternative or similar means.